Terms of Service

Last updated: October 15, 2026

These Terms of Service govern your access to and use of www.toysx.uk and any purchases made through the ToysX store.

The store is operated by GUSTAVO ALVARADO LLC, doing business under the brand ToysX.

Company: GUSTAVO ALVARADO LLC
Brand: ToysX
Registered address: 5301 WATERVIEW CIR PALM SPRINGS, FL 33461, USA
EIN: 82-2309807
Support email: support@toysx.uk

By accessing the website or placing an order, you agree to these Terms of Service to the extent permitted by applicable law. If you do not agree, do not use the website.

1. Eligibility and use of the website

You must be legally capable of entering into a binding agreement to make a purchase. If you use the website on behalf of another person or entity, you represent that you are authorized to act on their behalf.

You agree not to use the website for unlawful purposes, interfere with its operation, attempt unauthorized access, submit fraudulent information, or infringe the rights of others.

2. Products and availability

ToysX offers products for sale through its online store. Product descriptions, photographs, specifications, and availability are provided for informational and purchasing purposes.

We take reasonable steps to present product information accurately. However, display settings, lighting, manufacturing variations, and supplier updates may result in minor differences between product images and the item received.

Product availability may change without notice. We reserve the right to discontinue products or limit quantities, subject to applicable law and obligations arising from orders already accepted.

Nothing in this section limits mandatory consumer rights relating to conformity, safety, description, or quality.

3. Orders and contract formation

When you place an order, you submit an offer to purchase the selected products. An order confirmation acknowledges receipt of the order but does not necessarily constitute final acceptance.

We may decline or cancel an order where permitted by law, including where a product is unavailable, payment authorization fails, an apparent pricing or listing error occurs, or an order appears fraudulent.

If payment has been collected for an order that is subsequently cancelled, the relevant amount will be refunded through the applicable payment method.

You are responsible for providing accurate contact, billing, and delivery information.

4. Prices, currencies, and payment

Prices are displayed in the currency applicable to your shopping experience, including United States dollars, euros for Spain, or pounds sterling for the United Kingdom where offered.

Prices, taxes, shipping charges, and other applicable charges will be displayed or disclosed during checkout as required by law.

Payment is processed through the payment methods made available at checkout. We do not guarantee that every payment method will be available for every order or country.

The descriptor appearing on your payment card statement is ToysX.

You authorize the applicable payment provider to charge the amount presented at checkout for your order.

5. Shipping and fulfillment

Products are shipped directly from China through third-party suppliers and fulfillment partners. Order processing generally takes 1 to 3 business days. Estimated delivery is 8 to 16 business days after dispatch.

These are estimates rather than guarantees. Actual delivery may be affected by customs processing, carrier delays, weather, operational disruptions, or other circumstances outside our reasonable control.

Items in a single order may arrive in separate packages.

Customs duties, import taxes, and similar charges are the customer's responsibility where applicable and where permitted by law. Mandatory rules concerning the disclosure or allocation of such charges take precedence over this provision.

Additional details are provided in the Shipping Policy published on www.toysx.uk.

6. Returns, refunds, and statutory rights

Refund requests are handled under the Return and Refund Policy published on www.toysx.uk.

Under the store's refund procedure, physical return of a product is not required when a refund is approved. The customer may keep or dispose of the item, and the refund is issued to the original payment method, generally appearing within 5 to 10 business days after approval.

Customers must submit requests within the applicable period and provide information reasonably necessary to assess the claim.

Nothing in these Terms removes or limits statutory rights that cannot lawfully be waived, including applicable consumer cancellation rights in the European Union and the United Kingdom, or mandatory consumer protection rights in the United States and Canada.

7. Intellectual property

Unless otherwise indicated, the website's content, including branding, text, graphics, layout, and original materials, is owned by or licensed to GUSTAVO ALVARADO LLC or the relevant rights holder.

You may access and use website content for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, publish, or commercially exploit website content without prior authorization, except where permitted by law.

8. Third-party services

The website may rely on third-party services for hosting, payments, analytics, advertising, marketing, and fulfillment. These services may be governed by separate terms and privacy policies.

ToysX is not responsible for independent third-party services to the extent permitted by applicable law. This provision does not exclude responsibility for services or conduct for which ToysX remains legally accountable.

9. User submissions

If you submit reviews, messages, photographs, or other content to ToysX, you represent that you have the right to submit that content and that it does not unlawfully infringe another person's rights.

You grant ToysX permission to use the submission to the extent reasonably necessary to respond to your request, administer the store, or perform other purposes for which you have provided the content. Any broader marketing use of personal content will be subject to applicable law and required consent.

10. Prohibited conduct

You must not:

• Use the website for fraud or unlawful activity.

• Attempt to interfere with the website's security or operation.

• Provide false or misleading information in connection with an order or refund request.

• Use automated systems to access the website in a manner that damages or disrupts its operation.

• Violate applicable intellectual property, privacy, or consumer protection laws.

We may restrict access or take other proportionate measures where reasonably necessary to address violations, subject to applicable law.

11. Disclaimer and limitation of liability

To the extent permitted by law, the website and its content are provided on an “as available” basis. We do not guarantee uninterrupted or error-free operation of the website.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including liability for fraud, intentional misconduct, or mandatory consumer rights.

To the extent permitted by applicable law, ToysX is not liable for indirect or consequential losses that were not reasonably foreseeable when the contract was formed. This provision does not limit remedies available to consumers under mandatory law.

12. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or reasonable costs directly resulting from your unlawful use of the website or your material violation of these Terms. Nothing in this section creates liability for a consumer beyond what applicable law permits.

13. Governing law and jurisdiction

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles, to the extent permitted by applicable law.

Any dispute subject to a valid contractual forum agreement will be brought before the competent courts of Florida, subject to applicable jurisdictional rules.

This clause does not deprive consumers in the European Union, the United Kingdom, Canada, or any other applicable jurisdiction of mandatory consumer protections or mandatory rights to bring proceedings in their home jurisdiction.

14. Privacy

Personal information collected through the website is handled in accordance with the Privacy Policy published on www.toysx.uk.

15. Changes to these Terms

We may update these Terms from time to time. Changes will be published on the website. The terms applicable to a particular order will be determined in accordance with applicable law and the circumstances of the transaction.

16. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. The invalid provision will be interpreted or limited only to the extent necessary to comply with applicable law.

17. Contact information

GUSTAVO ALVARADO LLC, operating under the brand ToysX
5301 WATERVIEW CIR PALM SPRINGS, FL 33461, USA
EIN: 82-2309807
Email: support@toysx.uk
Phone: +1 870 345 0042